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Welcome to our world class furniture store

FAQs
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1. What types of furniture do you sell at Furial?

At Furial, we offer a wide range of high-quality furniture for every room in your home, including living rooms, bedrooms, dining rooms, home offices, and outdoor spaces. Our collection includes sofas, chairs, tables, storage solutions, beds, lighting, and home décor items, all designed with both style and functionality in mind.

2. How do I place an order on Furial?

Placing an order on Furial is easy! Simply browse our website, select the furniture you wish to purchase, and add it to your cart. When you're ready, proceed to checkout, where you'll enter your shipping and payment information. Once your order is confirmed, you'll receive an email with all the details and a tracking number once your order ships.

3. Do you offer free delivery?

We offer free delivery on select items and in certain locations. During the checkout process, you’ll be able to see whether your order qualifies for free shipping based on your location and the items in your cart. For regions or products not eligible for free shipping, we provide affordable shipping options.

4. How long will it take to receive my order?

Delivery times vary depending on your location and the items you’ve ordered. Most orders are processed within 1-2 business days, and delivery typically takes between 5-10 business days. During peak seasons or for larger items, delivery may take slightly longer. You'll receive an email with tracking information once your order ships.

5. Can I track my order?

Yes! Once your order has been shipped, you’ll receive a tracking number via email that you can use to track your order in real time. You can also log into your Furial account to view your order status.

6. Do you offer assembly services?

Yes, we offer assembly services for many of our furniture pieces. During the checkout process, you’ll be prompted to choose whether you’d like to add assembly to your order. Please note that assembly is subject to availability and may incur an additional fee.

7. What if I’m not happy with my purchase? Can I return it?

We want you to love your furniture! If you’re not satisfied with your purchase, we offer a 30-day return policy for most items. To return a product, it must be in its original condition and packaging. Simply contact our customer service team to initiate a return, and we’ll guide you through the process.

8. Do you offer warranties on your furniture?

Yes, we provide warranties on most of our furniture pieces, ensuring your purchase is protected against defects. Warranty details, including the duration and coverage, vary depending on the product. You can find warranty information on the product page or by contacting our customer support team.

9. Can I cancel or modify my order after I’ve placed it?

Once your order has been processed and shipped, we’re unable to make changes or cancellations. However, if your order hasn’t been shipped yet, you may be able to modify or cancel it. Please contact our customer service team as soon as possible, and we will do our best to assist you.

10. How can I contact Furial customer support?

You can contact Furial's customer support team by emailing us at support@furial.com, or by calling our customer service number at [Insert phone number]. We’re happy to assist you with any questions or concerns you may have about your order, products, or services.

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